> For the complete documentation index, see [llms.txt](https://minara.ai/docs/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://minara.ai/docs/support/zh/chang-jian-wen-ti/technical-issues/get-support.md).

# 如何获得支持

**Discord（最快）** 加入 [discord.com/invite/minaraai](https://discord.com/invite/minaraai) 然后在支持频道提交工单。请包含你的账户邮箱、问题描述，以及任何相关的交易哈希或截图。

**应用内** 在 Minara 聊天中输入“我有一个问题”。Minara 可以处理基本故障排查，并会将你引导至 Discord 以解决更复杂的问题。

**支持工单中应包含的内容**

* 你的账户邮箱或钱包地址
* 对发生情况的清晰描述
* 重现该问题的步骤
* 任何交易哈希（如涉及资金）
* 截图或屏幕录制

你越快提供这些信息，我们就能越快帮助你。


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# Agent Instructions
This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com.

## Querying This Documentation
If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter, and the optional `goal` query parameter:

```
GET https://minara.ai/docs/support/zh/chang-jian-wen-ti/technical-issues/get-support.md?ask=<question>&goal=<endgoal>
```

`ask` is the immediate question: it should be specific, self-contained, and written in natural language.
`goal` is optional and describes the broader end goal you are ultimately trying to accomplish on behalf of the user. GitBook uses it to tailor the answer towards what is most useful for that goal.

The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.