> For the complete documentation index, see [llms.txt](https://minara.ai/docs/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://minara.ai/docs/support/zh/chang-jian-wen-ti/deposit-and-withdrawal/withdrawals.md).

# 提现问题

**我的链上提现被拒绝了。** 常见原因：

* 余额不足——请保留足够的金额以支付 Gas 费用。
* 提现地址格式无效。
* 所选代币与目标地址的网络不匹配。

如果检查以上内容后问题仍然存在，请在 Discord 上联系我们。

**我的提现还没有到账到我的外部钱包。** 大多数提现会在几分钟内完成。请使用你的交易哈希在区块链浏览器中查看交易状态。如果交易已在链上确认但还未出现在你的钱包中，问题出在收款钱包——请联系该钱包的客服。

**我不小心提现到了错误的地址。** 链上交易是不可逆的。Minara 无法撤销已完成的提现。如果该地址属于已知交易所，请使用你的交易哈希联系该交易所的客服。


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# Agent Instructions
This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com.

## Querying This Documentation
If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://minara.ai/docs/support/zh/chang-jian-wen-ti/deposit-and-withdrawal/withdrawals.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.