> For the complete documentation index, see [llms.txt](https://minara.ai/docs/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://minara.ai/docs/support/zh/chang-jian-wen-ti/account-and-access/login-and-access.md).

# 登录和账户访问

**我无法登录 Minara。** Minara 使用 Google OAuth。请确保你使用的是创建 Minara 账户时所用的 Google 账号。清除浏览器缓存，或尝试无痕模式。如果你在使用 VPN，请尝试将其关闭——Minara 在中国大陆、朝鲜和某些受限地区不可用。

如果你仍然无法登录，请加入我们的 [Discord](https://discord.com/invite/minaraai) 并提交支持工单。

**我的会话总是被登出。** 这可能会在一段时间未活动后，或在新设备上发生。请通过 Google 按钮再次登录。如果你刚登录后会话就立即失效，请清除 Cookie 并尝试使用其他浏览器。

**我忘记自己用了哪个 Google 账号。** 如果没有支持工单，就无法通过电子邮件查找你的账户。请在 Discord 上联系我们，并提供你记得的任何详细信息（用户名、钱包地址、大致注册日期）。

**我该如何重置我的验证器应用？** 如果你已无法访问验证器应用（例如，手机丢失），请在 Discord 上联系支持，并提供账户验证信息。没有身份验证，我们无法绕过 2FA。


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# Agent Instructions
This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com.

## Querying This Documentation
If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter, and the optional `goal` query parameter:

```
GET https://minara.ai/docs/support/zh/chang-jian-wen-ti/account-and-access/login-and-access.md?ask=<question>&goal=<endgoal>
```

`ask` is the immediate question: it should be specific, self-contained, and written in natural language.
`goal` is optional and describes the broader end goal you are ultimately trying to accomplish on behalf of the user. GitBook uses it to tailor the answer towards what is most useful for that goal.

The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.