> For the complete documentation index, see [llms.txt](https://minara.ai/docs/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://minara.ai/docs/support/ko/faq/technical-issues/get-support.md).

# 지원 받는 방법

**Discord(가장 빠름)** 참여 [discord.com/invite/minaraai](https://discord.com/invite/minaraai) 그리고 지원 채널에서 티켓을 여세요. 계정 이메일, 문제에 대한 설명, 관련 거래 해시 또는 스크린샷을 포함해 주세요.

**앱 내** Minara 채팅에 "문제가 있어요"라고 입력하세요. Minara가 기본적인 문제 해결을 도와드리며, 더 복잡한 문제는 Discord로 안내해 드립니다.

**지원 티켓에 포함할 내용**

* 계정 이메일 또는 지갑 주소
* 무슨 일이 있었는지에 대한 명확한 설명
* 문제를 재현하는 단계
* 모든 거래 해시(자금 관련인 경우)
* 스크린샷 또는 화면 녹화

이 정보를 빨리 제공할수록, 더 빨리 도와드릴 수 있습니다.


---

# Agent Instructions
This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com.

## Querying This Documentation
If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter, and the optional `goal` query parameter:

```
GET https://minara.ai/docs/support/ko/faq/technical-issues/get-support.md?ask=<question>&goal=<endgoal>
```

`ask` is the immediate question: it should be specific, self-contained, and written in natural language.
`goal` is optional and describes the broader end goal you are ultimately trying to accomplish on behalf of the user. GitBook uses it to tailor the answer towards what is most useful for that goal.

The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.