Workflow troubleshooting

My workflow was deployed but didn't do anything. Common causes: the trigger condition wasn't met, a required connector (Telegram, email, exchange) is missing or unauthorized, or the workflow uses a node type that isn't fully supported yet.

What to check:

• Confirm the workflow is based on a supported template (price alert, automated trade, scheduled analysis, copy trading).

• Verify all connectors are correctly linked and authorized in your settings.

• Review each node's logic to confirm inputs are valid.

Open a Discord ticket with your workflow ID if the issue persists.

My price alert triggered once and then stopped. This is expected. Price-triggered workflows are one-shot by design — each branch executes once when the condition is met, then ends. For continuous monitoring, set multiple price-triggered branches in one workflow, or use a scheduled workflow instead.

I set up an email alert but never received anything. Common causes:

• The workflow failed before reaching the email node (check workflow logs).

• The email connector is not verified or authorized.

• The email went to spam.

• Credits ran out before the email node executed.

Check your spam folder and verify your email connector settings. Open a Discord ticket with your workflow ID if needed.

My workflow stopped running after some time. Most likely cause: credits ran out. All active workflows pause automatically when subscription credits are fully consumed. Check your credit balance and top up or upgrade your plan if needed.

Can I set multiple price targets in one workflow? Yes. Add multiple price-triggered branches — each fires independently when its condition is met. For continuous monitoring of the same price level, use a scheduled workflow.

What workflow types are stable and supported? Currently stable:

• Price alert bot

• Automated trade with TP/SL

• Scheduled analysis report

• Copy trading bot

Custom workflows outside these templates may not be fully supported yet.