Wallet and balance

My wallet balance looks wrong. Refresh the page and check you're viewing the correct wallet (EVM Spot Wallet vs. Solana Spot Wallet vs. Perps wallet). Each wallet holds different assets on different chains. If the balance is still incorrect after refreshing, check the transaction history (Asset → Activity) to confirm recent deposits or withdrawals. If a confirmed on-chain deposit isn't reflected, open a Discord ticket with your transaction hash.

Will Minara execute trades without my authorization? No. Every trade requires your explicit confirmation. Large transactions trigger a secondary confirmation step. Automated strategies (Autopilot, Workflow) only execute after you have explicitly activated them.

What kind of wallet does Minara use? Minara creates a non-custodial smart contract wallet for each user, built on the ERC-4337 standard (powered by Privy). It is an on-chain wallet — not stored in Minara's internal database. Minara can manage funds in the wallet but cannot hide, delete, or blacklist it. Every transaction is publicly verifiable on-chain.

Why can't I deposit SOL from Binance to Minara? Binance's mobile withdrawal does not support AA+ smart-contract wallets (the type Minara uses). Use Binance Web instead, or deposit via BSC or another supported chain.

I sent assets to the wrong chain. Can I get them back? If you sent to a supported chain you didn't intend (for example, USDC on Ethereum instead of USDC on Base), contact support on Discord immediately with your transaction hash. Recovery options depend on the specific situation, but assets sent to a supported chain can often be accessed.

If you sent to an unsupported chain entirely, see below.

I deposited from an unsupported chain. Can I recover my funds? Contact us on Discord immediately with your transaction hash. Recovery is not guaranteed — common reasons for unrecoverable deposits are unsupported blockchains or incorrect recipient addresses.

How do I export my private key? See the export private key guide in the Minara documentation.