Unknown errors

An "Unknown error" appears when Minara cannot complete your request due to a temporary network issue or an unexpected response from the server. This is not specific to any single feature — it can occur in Copilot, Autopilot, Strategy Studio, or anywhere else in the app.

What causes this

• A brief drop in your network connection during a request

• The server returning an incomplete or malformed response

• A timeout caused by high traffic or temporary backend unavailability

What to do

Wait and retry. Wait around 10 minutes, then try the same action again. Most unknown errors resolve on their own as network conditions stabilize.

Log out and log back in. Go to your account menu, log out, and sign in again. A fresh session clears stale state that can trigger repeated errors.

If the error appeared while placing a trade, check your open positions and order history before retrying to avoid placing a duplicate order.

Still not working?

If the error persists after waiting and logging back in, open a support ticket in our Discord server.

1. Join Minara Discord

2. Find the #open-a-ticket channel

3. Describe the error, including what you were trying to do, when it appeared, and a screenshot if possible